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Terms & Conditions

Effective 6 January 2026

These Terms & Conditions (“Terms”) govern access to and use of the Bulkorda website, services and associated communications provided by Bulkorda Ltd (“Bulkorda”, “we”, “us” or “our”).

By accessing or using our services, you agree to these Terms.

1. Nature of the Service

  1. 1.1Bulkorda provides B2B wholesale sales and order-facilitation services to approved business customers and suppliers.
  2. 1.2Bulkorda assists with wholesale offers, order coordination, communications and related sales administration.
  3. 1.3Unless expressly stated otherwise for a particular transaction, the relevant Supplier is the seller of the goods and is responsible for supply and fulfilment. Bulkorda does not manufacture, warehouse or physically fulfil goods.

2. Access & Eligibility

  1. 2.1Bulkorda is available only to approved business users acting for commercial purposes.
  2. 2.2Users must provide accurate and up-to-date business information when applying for or using the service.
  3. 2.3Bulkorda may approve, refuse, suspend or terminate access where reasonably necessary to protect the service, its users or its commercial interests.

3. Offers & Orders

  1. 3.1Wholesale offers displayed or communicated by Bulkorda may include indicative pricing, quantities, minimum order requirements and availability.
  2. 3.2Offers remain subject to Supplier confirmation and may be amended, withdrawn or become unavailable before an order is confirmed.
  3. 3.3An order is only confirmed once the relevant Supplier has accepted the order and issued the applicable order confirmation or invoice.
  4. 3.4Orders are subject to the relevant Supplier's terms, including availability, minimum quantities, payment requirements and fulfilment conditions.
  5. 3.5Bulkorda may assist with order coordination and administration but cannot guarantee Supplier acceptance, stock availability or allocation.

4. Payments

  1. 4.1Payment terms and instructions will be confirmed for each order.
  2. 4.2Payment may be made directly to the Supplier or, where specified, to Bulkorda in connection with the relevant transaction.
  3. 4.3Where Bulkorda collects payment in connection with an order, this does not make Bulkorda the seller or supplier of the goods unless expressly stated otherwise.
  4. 4.4Orders may not proceed to fulfilment until the required payment or deposit has been received.

5. Shipping & Fulfilment

  1. 5.1Shipping, collection and fulfilment arrangements will be confirmed for each order and may be arranged by the Supplier, Buyer or an appointed logistics provider.
  2. 5.2The Supplier is responsible for preparing and making the goods available for dispatch or collection in accordance with the confirmed order.
  3. 5.3Unless otherwise agreed, the Buyer is responsible for applicable customs clearance, import requirements, duties, taxes and charges in the destination country.
  4. 5.4Delivery times are estimates unless expressly guaranteed. Bulkorda is not responsible for delays, loss or damage caused by third-party carriers or circumstances outside its reasonable control.

6. Products & Compliance

  1. 6.1Suppliers are responsible for ensuring that goods are genuine, lawfully available for sale and accurately represented in their offers.
  2. 6.2Bulkorda conducts commercial onboarding of Suppliers but does not independently inspect or authenticate every product unless expressly stated.
  3. 6.3Buyers are responsible for ensuring that goods are suitable and permitted for import, resale or distribution within their intended market.
  4. 6.4Buyers and Suppliers are responsible for complying with applicable laws and regulations relating to their respective activities and transactions.

7. Returns, Claims & Disputes

  1. 7.1Returns, refunds, shortages, damages and other product claims are subject to the relevant Supplier's terms.
  2. 7.2Buyers must report any issue within 7 days of receipt and provide reasonable supporting evidence where requested.
  3. 7.3Bulkorda may assist with communication and resolution between the Buyer and Supplier but does not guarantee the outcome of any claim.

8. Confidentiality & Non-Circumvention

  1. 8.1Users must keep confidential any non-public supplier, buyer, pricing, offer or commercial information obtained through Bulkorda.
  2. 8.2Users must not use introductions made through Bulkorda to intentionally bypass Bulkorda and transact directly in a way that avoids fees or obligations owed to Bulkorda.
  3. 8.3These obligations continue for 12 months after the relevant introduction or transaction unless otherwise agreed in writing.

9. User Conduct & Termination

  1. 9.1Users must act lawfully, honestly and in good faith when using Bulkorda and must not provide false or misleading information.
  2. 9.2Bulkorda may suspend or terminate access where reasonably necessary due to breach, suspected fraud, misuse of the service or material commercial risk.
  3. 9.3Any rights or obligations intended to continue after termination, including confidentiality and non-circumvention obligations, will remain in effect.

10. Limitation & Indemnity

  1. 10.1To the fullest extent permitted by law, Bulkorda is not liable for indirect, consequential or loss-of-profit damages arising from use of the service or a transaction between users.
  2. 10.2Bulkorda's total liability in connection with a transaction will not exceed the fees received by Bulkorda in relation to that transaction, except where liability cannot lawfully be limited.
  3. 10.3Each user will indemnify Bulkorda against losses, claims, costs or liabilities arising from that user's breach of these Terms, unlawful conduct or materially inaccurate information provided through Bulkorda.

11. General

  1. 11.1These Terms are governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.
  2. 11.2Questions regarding these Terms may be submitted through the Bulkorda contact page.

Questions? Contact us.